This course is a beginner’s introduction to HIFIS 4. In just over an hour, this course covers accessing HIFIS and getting oriented to the layout, as well as understanding client files, communications, and reports: basic information that almost every HIFIS user should know.
The Homeless Individuals and Families Information System (HIFIS) is a comprehensive data collection and case management system designed to better understand what is happening in your community and to work collaboratively.
There are three types of communications in HIFIS: Bulletins, Broadcasts, and Messaging.
The Bulletins module is an electronic bulletin board system used to advise staff of important information, such as team meetings, fire drills or incidents concerning a specific client.
The Messaging module is used to send confidential messages between specific users. Messages are similar to email in that they can only be viewed by the individuals who receive them.
The Broadcast module is used when a message needs to be seen by every user who is currently logged into HIFIS. A broadcast displays an urgent message by sowing an orange notification in the top right corner of the page.
There are three types of communications in HIFIS: Bulletins, Broadcasts, and Messaging.
The Bulletins module is an electronic bulletin board system used to advise staff of important information, such as team meetings, fire drills or incidents concerning a specific client.
The Messaging module is …
The Directory of Services module is used to record the location and contact information for various places used in multiple HIFIS modules, such as referrals, a PIT magnet event, or the location of a group activity.
The Reports module is used to generate reports. Reports can be high-level for system analysis (eg. monthly inflow/outflow, funding requirements), or simply provide a useful output for front line staff (eg. a bed list, case management overview).