Getting Started With HIFIS

Access

This course is a beginner’s introduction to HIFIS 4. In just over an hour, this course covers accessing HIFIS and getting oriented to the layout, as well as understanding client files, communications, and reports: basic information that almost every HIFIS user should know.

🙋‍♀️ Introduction to HIFIS 4

The Homeless Individuals and Families Information System (HIFIS) is a comprehensive data collection and case management system designed to better understand what is happening in your community and to work collaboratively.

👤 Client Files
Clients are what HIFIS refers to as service recipients. Any person you provide assistance to at your service provider is called a Client in HIFIS. Pulling up a client file will allow you to access information about them, ranging from their contact information to the services they've received.

The Vi…
📫 Communications

There are three types of communications in HIFIS: Bulletins, Broadcasts, and Messaging.

The Bulletins module is an electronic bulletin board system used to advise staff of important information, such as team meetings, fire drills or incidents concerning a specific client.

The Messaging module is …

🏥 Directory of Services

The Directory of Services module is used to record the location and contact information for various places used in multiple HIFIS modules, such as referrals, a PIT magnet event, or the location of a group activity.

📊 Reports

The Reports module is used to generate reports. Reports can be high-level for system analysis (eg. monthly inflow/outflow, funding requirements), or simply provide a useful output for front line staff (eg. a bed list, case management overview).