Getting Started With HIFIS

This course is a beginner’s introduction to HIFIS 4. In just over an hour, this course covers accessing HIFIS and getting oriented to the layout, as well as understanding client files, communications, and reports: basic information that almost every HIFIS user should know.

🙋‍♀️ Introduction to HIFIS 4

The Homeless Individuals and Families Information System (HIFIS) is a comprehensive data collection and case management system designed to better understand what is happening in your community and to work collaboratively.

👤 Client Files

Clients are what HIFIS refers to as service recipients. Any person you provide assistance to at your service provider is called a Client in HIFIS. Pulling up a client file will allow you to access information about them, ranging from their contact information to the services they've received.

The Vitals page is the landing page when accessing a client’s profile. From this page, you can view or edit the client’s vitals (the basic information about a client that is required when creating a Client record), add a comment about the Client’s file, and access all information and activities linked to the client record.

When accessing activities linked directly to the client, two menus will always be available: Client Information and Client Management. The Client Information menu is where detailed information about the client can be entered whereas the Client Management menu allows direct access to the HIFIS modules where you can track the activities done with a client.
Client List 2021-08-24 22
Introduction to clients in HIFIS 4

Client Statuses 2022-08-16 22
Client statuses and inactivity

Client Files (Snow White) 2022-08-16 22
Working with client files

Alice - Attestation 2022-08-16 22
Okay, so what is attestation?

📫 Communications

There are three types of communications in HIFIS: Bulletins, Broadcasts, and Messaging.

The Bulletins module is an electronic bulletin board system used to advise staff of important information, such as team meetings, fire drills or incidents concerning a specific client.

The Messaging module is used to send confidential messages between specific users. Messages are similar to email in that they can only be viewed by the individuals who receive them.

The Broadcast module is used when a message needs to be seen by every user who is currently logged into HIFIS. A broadcast displays an urgent message by sowing an orange notification in the top right corner of the page.

Robin-Hood-Read-Bulletins 2022-11-06
How to read a notice posted at your service provider

How To Manage Bulletins 2022-11-11
How to add and manage bulletins

Robin-Hood-Messages 2022-11-06
How to send and receive internal messages

Mailing-Lists 2022-11-06
How to organize your colleagues into mailing lists

Broadcast 2022-11-06
How to recognize a system-wide broadcast

🏥 Directory of Services

The Directory of Services module is used to record the location and contact information for various places used in multiple HIFIS modules, such as referrals, a PIT magnet event, or the location of a group activity.

Directory-Of-Services-Reviewing 2022-11-06
How to browse the directory of services

📊 Reports

The Reports module is used to generate reports. Reports can be high-level for system analysis (eg. monthly inflow/outflow, funding requirements), or simply provide a useful output for front line staff (eg. a bed list, case management overview).

Running-Reports 2022-11-06
How to run a report in HIFIS